User Guide

Getting started

Requirements

• macOS 14 Sonoma or later.
• Location access is optional.
• Ambient Light is available in the Direct edition and requires a compatible light sensor detected by ChillScreen.

Installation

Direct edition: open the downloaded ChillScreen file and drag the app into Applications. Open ChillScreen from Applications, then look for its icon in the menu bar.

Mac App Store edition: install ChillScreen from the Mac App Store.

The Direct edition is signed with Developer ID and notarized by Apple. macOS verifies the downloaded app on first launch without requiring an Open Anyway bypass. The Mac App Store edition is installed and verified by the App Store.

First setup

1. Click the ChillScreen icon in the macOS menu bar and open Daily Cycle.
2. Set your typical Wake, Evening, and Bedtime.
3. Choose Automatic or Manual.
4. Optionally enable Location, Learning, or Launch at Login. The Direct edition can also use Ambient Light.
5. Turn ChillScreen On from the menu-bar menu.

Choose an edition

ChillScreen has one shared Daily Cycle, display engine, and local Learning model, offered through two distribution channels. The Direct edition is available from this website, and the Mac App Store edition is available from Apple.

Purchases do not transfer between editions. A Direct license and an App Store Full Version purchase belong to different sales systems and do not unlock each other. Their settings are also stored separately. Choose the edition you intend to keep using rather than installing both.

Why some features are not in the App Store edition

The App Store edition keeps ChillScreen's normal Automatic and Manual experience. The following differences come from the technical and distribution rules of a sandboxed Mac App Store app.

Ambient Light

The App Store edition does not use the Mac's ambient-light sensor. ChillScreen's Direct edition reaches that sensor through a private system interface that is not appropriate for App Store distribution. Automatic scheduling, optional local sunrise and sunset, and Learning continue to work without Ambient Light.

Disable temporal dithering

The App Store edition does not offer the temporal-dithering switch. That advanced Direct-edition option changes a private, unsupported display-framebuffer setting and is not suitable for a sandboxed App Store app. Warmth, Dimming, Effect Range, and per-display adjustments remain available.

Local-agent tools and command-line interface

The App Store edition does not bundle chillscreenctl or the local-agent integration. Those tools depend on local command-line packaging and authenticated interprocess access outside the App Store app's sandbox. Apple Shortcuts, Siri, and App Intents remain available in both editions.

Website license activation

The App Store edition does not show a website license code or external checkout. Apple requires its Full Version purchase to use StoreKit, so buying and restoring are handled through the Apple ID signed in to the Mac App Store.

Built-in website updater

The App Store edition does not include ChillScreen's own update checker or downloader because the Mac App Store delivers its updates. The Direct edition keeps its built-in update page.

Menu-bar status and controls

Click the ChillScreen menu-bar icon. On toggles display effects; its checkmark indicates that effects are enabled. When Off, the compact menu hides the live effect readouts. When On, additional status, effect levels, and an available ambient-light reading can appear.

The menu also contains Pause, Launch at Login, Daily Cycle…, Advanced Settings…, About ChillScreen…, and Quit ChillScreen. Open Daily Cycle with Command-comma. Off and Quit restore the displays affected by ChillScreen.

Use Pause when you need an unchanged screen temporarily without turning ChillScreen off. You can pause for 10 minutes, 30 minutes, or until you switch to another application. Resume Effects ends the pause early. Pause and Resume never create Learning corrections, and starting a pause cancels any correction that has not yet been saved.

Launch at Login

Select Launch at Login in the menu-bar menu to start ChillScreen when you sign in to your macOS account. A checkmark means macOS reports it as enabled. This is separate from On: opening the app automatically does not mean its effects are currently enabled, and it does not extend an expired trial.

If macOS requires approval, the menu shows Allow Launch at Login…. Choose it to open the system's Login Items settings and approve ChillScreen. Return to the menu to check the status. Registration errors appear in the menu rather than silently enabling the option.

Keep ChillScreen in Applications, not inside the mounted DMG or a temporary folder. To stop automatic launching, uncheck Launch at Login. Quitting the app stops it for the current session but does not disable the next login launch.

Daily Cycle

Daily Cycle puts the whole 24-hour schedule on one shared timeline. It shows Wake, Evening, Bedtime, optional local sunrise and sunset, and four curves:

• Warmth in orange;
• Dimming in blue;
• Cortisol reference context in green;
• Melatonin reference context in purple.

The Cortisol and Melatonin curves are normalized, research-informed reference profiles. They are not measurements of your individual hormone levels.

Drag Wake, Evening, and Bedtime horizontally along the timeline. You can also select a marker and use the keyboard for finer control. Automatic and Manual keep separate schedules and restore the values saved for each mode.

Scheduled Warmth and Dimming end at Wake, local sunrise (when available), or 06:00—whichever comes first.

Warmth and Dimming

Warmth shifts the display toward warmer, redder tones. Dimming reduces perceived brightness. They are independent, so each can use its own maximum strength and transition duration.

In Manual mode, drag an effect handle vertically to change its maximum and horizontally to change how long the transition takes from Evening to that maximum. The temporary card shows Transition, Now, and Max.

Automatic mode

Automatic manages Warmth and Dimming throughout the day. You can still move Wake, Evening, and Bedtime. Depending on your configuration, its calculation can include:

• your daily schedule and current time;
• optional local sunrise and sunset;
• optional Ambient Light and the current lux level in the Direct edition;
• locally learned preferences when Learning is enabled.

Location permission is optional. If granted, ChillScreen stores coordinates locally to calculate sunrise and sunset; it does not maintain a location history.

To change its schedule times, transition duration, and night levels, continue to Automatic settings under Advanced Settings.

Manual mode and Preview max

Manual gives direct control over both curves. Use it when you want a specific transition or maximum effect, are testing a comfortable setting, or the current environment is unusual.

Preview max temporarily applies the strongest Warmth and Dimming configured in Manual. It checks the result without changing the current point in the daily cycle.

Advanced Settings

The upper row contains screen-behavior settings. The lower row contains application, support, licensing, automation, and additional options. The screenshots below omit this repeated navigation so their actual controls remain larger and easier to read.

Automatic settings

Open Advanced Settings → Automatic to fine-tune Wake, Evening starts, Bedtime, Effects off by, the transition duration, and the maximum automatic Warmth and Dimming. Selecting a setting explains exactly what it changes. Restore initial settings returns to the original research-informed profile.

The timeline at the top summarizes the resulting day. The controls below it are divided into two groups:

• Wake time is the usual start of your day.
• Evening starts is when Warmth and Dimming begin rising from zero.
• Bedtime is your usual sleep time and provides context for the daily rhythm.
• Effects off by is the morning cutoff. A local sunrise can end the effect earlier when Location is enabled.
• Transition duration controls how long both effects take to reach their night levels. For example, an evening start of 18:00 with a three-hour transition reaches the configured night levels at 21:00.
• Warmth at night and Dimming at night are the maximum initial Automatic levels. Learning may adapt the next-evening recommendation from these starting values.

Click or tab to a control to see the orange What this changes explanation. Changes are saved and applied immediately. Restore initial settings resets this Automatic profile; it does not erase Learning History, display-specific adjustments, Effect Range, or Direct-edition Ambient Light calibration.

Learning

Learning uses deliberate evening adjustments to refine future Automatic recommendations. It is optional, local, reversible, and calculated independently for Warmth and Dimming. Time passing by itself does not weaken a learned preference.

When an adjustment can be learned

A normal mouse adjustment is eligible only while ChillScreen is On, Automatic mode and Learning are enabled, no pause or app exclusion is suppressing the effects, and the time is inside the evening Learning window. The display responds immediately. After you stop adjusting, ChillScreen waits ten seconds and saves the final selection as one correction.

Shortcut and Siri adjustments—and local-agent adjustments in the Direct edition—use a 60-second quiet period so several small commands can form one tuning session. If you change the same setting with the mouse during that minute, the mouse change joins the same correction. The correction is always measured from the recommendation that existed before the first change to the final value after the last change.

Turning ChillScreen Off, changing mode or schedule, disabling Learning, starting a pause, activating an excluded app, or putting the Mac to sleep cancels a pending correction because its context has changed. Merely reading status, pausing, resuming, or changing mode never creates a Learning record.

Reading Learning History

The three summary cells show:

• Current effect now — the Warmth and Dimming currently produced by Automatic;
• Model confidence — separate word-based confidence levels for Warmth and Dimming;
• Next evening recommendation — the learned target that will seed the next evening.

Orange W always means Warmth and blue D always means Dimming. Expand a date to inspect each saved correction:

• Selected values are the final values you chose.
• Confidence shows the independent confidence level for each effect at that point in the replayed history.
• Applied is the multiplier applied to that correction, such as ×0.70 or ×1.00. It is not the final percentage.
• Final values are the learned targets after applying that record.
• Status controls how the record participates in Learning. The text beside it explains whether the record was used or excluded.

Each record can be changed at any time:

• Normal uses the ordinary learning calculation.
• Important gives the correction extra influence and guarantees that at least 90% is applied, while never exceeding the value you selected.
• One-time keeps the selected value for that evening but excludes the record from future recommendations, confidence, and repeated-direction patterns.

Changing a past status recalculates the model deterministically from the complete history. Older records that do not contain the original recommendation remain visible as Legacy — excluded from v5 Learning rather than being guessed. Reset history permanently clears Learning records only; it does not reset the rest of the app.

Learning Model settings

Choose Learning model settings… only if you want to control exactly how the model responds. The defaults are designed to work without editing. Every change takes effect immediately and the live examples update with it.

Correction thresholds split the absolute difference between the model recommendation and your selection into five ranges. All values are percentage points (pp): changing Warmth from 40% to 45% is a +5 pp correction.

For each range, Correction response pairs two values:

• Apply to model is the base share of the correction applied to the learned target.
• Confidence change describes what that correction says about the old model. A small correction raises confidence because the recommendation was close; a large correction lowers it because the model was far away.

The compact examples directly below the editable table show representative corrections using the current settings. They are explanatory examples, not additional model inputs.

Confidence influence makes early learning faster and established learning more cautious. Warmth and Dimming have separate confidence values. The graph plots confidence horizontally and the learning-speed multiplier vertically. The Warmth/Dimming selector moves the current marker to the selected effect's real confidence. With the initial settings, the multiplier changes linearly from ×1.20 at 0% confidence to ×0.80 at 100% confidence.

Important adjustments control the extra multiplier and guaranteed minimum for records marked Important. Repeated direction detects qualifying corrections made repeatedly warmer, cooler, brighter, or dimmer. Repetition in the same direction reduces confidence in the old preference, allowing the model to respond when your preference changes. Small corrections below the displayed minimum still learn normally but do not extend or reset the directional streak.

Confidence labels only define where the words Low, Medium, High, and Very High appear; changing them does not directly alter the numeric confidence. Your latest adjustment is a live calculation based on a real eligible record. It shows the original recommendation, your selection, correction size, final applied multiplier, new target, base rate, confidence change, confidence influence, and importance. Use the Warmth/Dimming selector to inspect each effect independently.

All numeric fields accept direct keyboard entry as well as the stepper arrows. Whole-number settings reject letters and fractional input. Restore initial settings resets every Learning Model value, but does not delete Learning History. The fixed safety rule always remains: Learning can accept all of a correction, but it never moves the learned target past the value you selected.

Ambient Light

Direct edition only. Ambient Light is not included in the Mac App Store edition. See why the editions differ.

Open Advanced Settings → Ambient Light. In Automatic mode, a darker room can add extra Dimming and Warmth after Evening begins. Ambient Light is independent of Learning and does not operate in Manual mode.

When several checked sensors are available, ChillScreen uses the brightest checked reading. You can exclude individual sensors.

Using, Reading, Status, and Last reading explain which sensor is contributing. Check every controls the polling interval: longer intervals use fewer sensor reads but react more slowly. Restore Defaults resets the ambient-light settings.

Calibration

• Start adapting below is the level at or above which room light adds nothing.
• Full adjustment below is the level at or below which the selected maximum is applied.
• Extra dimming and Extra warmth set the maximum additions at the darkest calibrated level.
• Use current copies the current sensor reading into a threshold.

When the dialog shows No reading / Waiting, Use current stays unavailable; you can still type or move the thresholds manually. Between the thresholds, influence increases progressively as the room gets darker. Preview Maximum checks the strongest configured ambient effect without changing the thresholds. Reset Calibration restores the initial calibration values, and Done keeps the current values and closes the dialog.

The reading must remain recent. After ten minutes without a successful sensor update, ChillScreen reports that the last reading is too old, stops using its lux value and ambient adjustment, and excludes that stale reading from new Learning records. A later valid reading becomes active automatically.

Effect Range

Open Advanced Settings → Effect Range to define what 100% Warmth and 100% Dimming mean on your displays.

Green and Blue remaining can be adjusted independently; lowering both creates a deeper red maximum. Output remaining controls the darkest software Dimming maximum. These settings define the range — they do not set the current effect level.

Select Warmth, Dimming, or Together, then Preview on All Displays. Preview stops automatically after 30 seconds and does not change your schedule. Red remains unchanged by the warmth range controls; software dimming does not change hardware brightness. Changes save automatically and the range is shared by all displays. Restore Effect Defaults resets this range, not your schedule.

• Green remaining and Blue remaining specify how much of those color channels remains at 100% Warmth. Lower values create a stronger red shift. They can be adjusted independently.
• Output remaining specifies how much software output remains at 100% Dimming. For example, 50% means the darkest configured Dimming level retains half of the saved output.
• The dotted portion of each slider shows the available range; it is not a second value or a sensor reading.

Use the preview selector to inspect Warmth alone, Dimming alone, or both together before keeping a stronger range. The preview uses the selected maximum on every connected display, ends automatically after 30 seconds, and never changes the current schedule or learned recommendation.

Multiple displays

Open Advanced Settings → Displays. By default, Individual display adjustments is off and all connected displays follow your shared settings. Enable it to fine-tune individual screens without duplicating your schedule.

1. Select a display under Your displays.
2. Move Warmth or Dimming toward Less or More. Same adds no adjustment.
3. Use Reset Adjustments to reset only the selected display.

These adjustments scale the shared effect; they are not independent schedules or extra percentage points. Daily Cycle, Learning, Ambient Light, and Effect Range remain shared. When the shared effect is zero, a display adjustment does not create an effect of its own.

Previously connected displays remain in the list on this Mac. Disconnected displays can be viewed but their controls are unavailable until they reconnect. Saved adjustments are reused when a display is recognized again. Switching individual adjustments off keeps the saved values but stops applying them.

ChillScreen preserves a separate original display state for each connected screen. Off, Quit, and trial expiry restore affected screens; sleep and display changes are handled individually. The app does not average the monitors' original settings.

The percentage shown beside a slider is relative to the shared effect. For example, Warmth 10% more turns a shared 50% Warmth into 55% on that display; it does not add 10 percentage points. Values are limited to a safe range and cannot create an effect when the shared value is zero.

ChillScreen identifies displays from hardware information so a saved adjustment can follow the same monitor after reconnection. A disconnected entry is a remembered monitor, not an active display. If the same physical built-in screen appears more than once, copy Diagnostics and contact support; do not try to compensate by changing both entries.

Automation

Open Advanced Settings → Automation to control the main ChillScreen functions. Both editions support Apple Shortcuts and Siri. The Direct edition additionally supports local agents and scripts through its bundled command-line tool.

Apple Shortcuts and Siri

Choose Open Shortcuts…, create a shortcut, search for ChillScreen actions, and add the actions you need. Available actions can read status, turn ChillScreen On or Off, choose Automatic or Manual mode, set or adjust Warmth and Dimming, pause effects, and resume effects. Name the shortcut clearly; you can then run it from Shortcuts, a macOS automation, or ask Siri to run it by name.

The seven actions are Get ChillScreen Status, Turn ChillScreen On or Off, Set ChillScreen Mode, Set ChillScreen Level, Adjust ChillScreen Level, Pause ChillScreen, and Resume ChillScreen. Shortcuts presents the relevant mode, effect, value, or duration fields when you add an action.

An exact level is a percentage from 0% to 100%. A relative adjustment uses percentage points: changing Warmth from 40% to 45% is +5 pp, not a 5% multiplication. Status, Pause, Resume, and mode changes never create a Learning correction.

Local agent control

Direct edition only. The Mac App Store edition does not bundle the local-agent tools or chillscreenctl. Shortcuts and Siri remain available.

Allow access is Off by default. Turn it on when you want a local agent or script to control ChillScreen. This setting does not affect Apple Shortcuts or Siri.

Save Agent Skill… saves a ready-to-use SKILL.md describing supported commands, structured JSON responses, Learning behavior, and safety rules. Copy CLI Path copies the full path to the bundled chillscreenctl command. Supported commands are:

chillscreenctl status
chillscreenctl on
chillscreenctl off
chillscreenctl mode automatic
chillscreenctl mode manual
chillscreenctl set warmth 45
chillscreenctl set dimming 20
chillscreenctl adjust warmth 5
chillscreenctl adjust dimming -3
chillscreenctl pause 30
chillscreenctl resume

set uses an absolute percentage; adjust uses percentage points. Every command returns JSON. A modifying client should inspect the returned status instead of assuming that a requested change succeeded. Turning Allow access off prevents new local commands without disabling Shortcuts or Siri.

Learning from automation

Shortcut, Siri, agent, and mouse adjustments share one tuning session. The first eligible change captures the original recommendation. Each later adjustment restarts the 60-second timer, and ChillScreen saves one final correction after a full minute without another change. This makes small conversational steps such as +5 pp, then +3 pp, then +2 pp become one correction from the original recommendation to the final value.

The status capsule shows whether a correction is pending. Automation can create a correction only under the same conditions as a mouse adjustment: Automatic mode, Learning enabled, ChillScreen On, no active suppression, and the eligible evening window. Off, Pause, a mode or schedule change, an app exclusion, sleep, or disabling Learning cancels the pending correction. Importance remains a deliberate choice in Learning History and is not exposed as an automation parameter.

Other settings

Open Advanced Settings → Other for optional system-specific controls.

App exclusions

Add an application when you want ChillScreen to fade Warmth and Dimming out while that app is frontmost, for example for color-sensitive work. Select Add Application… and choose the .app; use the minus button to remove it later. The exclusion applies only while the chosen app is in front. Returning to another application restores the scheduled effect smoothly.

An exclusion suppresses the effect rather than turning ChillScreen Off. It cancels a pending Learning correction so a color-sensitive session cannot accidentally become a preference. The excluded-app list stays on this Mac.

Local sunlight

Use location for local sunlight controls whether ChillScreen asks macOS for location updates used to keep sunrise and sunset current when you travel. Turning it off stops new requests and retains the last saved coordinates locally as a fallback. Turning it back on requests a fresh update. Location is optional and coordinates never leave this Mac.

Cooperative LUT ownership

Keep Cooperative LUT ownership On unless you have a specific compatibility reason to disable it. ChillScreen treats the current display transfer table as a base and composes Warmth and Dimming on top of it. If another color application changes that table, ChillScreen waits for the external change to stabilize, adopts it as the new base, and reapplies its own effect once without compounding it.

When ChillScreen is turned Off or quit, it restores the stored base only while it still owns the current table. If another application has changed the LUT since ChillScreen's last write, that external state is left untouched. If another process keeps changing the LUT, ChillScreen backs off instead of entering a write-war; Diagnostics reports the conflict.

Turning Cooperative ownership Off selects the legacy Force reassertion behavior. ChillScreen warns before making this change because repeated forced writes can overwrite another color application's LUT and cause a write-war.

Temporal dithering

Direct edition only. This setting is not included in the Mac App Store edition.

Disable temporal dithering changes the supported Apple silicon display framebuffer setting. It is off by default, may be unavailable on some Macs or displays, and often produces only a subtle difference in dark gradients. ChillScreen reapplies an enabled choice after wake and display reconnection. This is separate from Warmth, Dimming, and LUT ownership.

Updates and turning the app off

Direct edition: ChillScreen does not install updates automatically. In Advanced Settings → Updates, you can enable a daily automatic check or press Check for Updates at any time. The first launch of a version with this feature asks whether you want automatic checks; Not Now leaves them off.

Mac App Store edition: the App Store manages update availability and installation, so ChillScreen does not show its Direct-edition Updates page.

The Updates section shows the available version and what changed. Automatic checks can show a small update notice. Later postpones the reminder for seven days; Skip This Version stops reminders for that release. A manual check or View Update can still show a skipped release. Updates that need a newer macOS show an explanation and release notes instead of a download button. The website keeps a complete version history.

Choose Download to get an update, then Open DMG when the download finishes. You can also use Download from Website. Updates are not downloaded or installed automatically.

Open the DMG, quit ChillScreen, replace it in the same Applications folder where you installed it, and launch it again. Preferences and Learning history are stored separately and remain available.

Turning ChillScreen Off restores affected displays without deleting your settings. After the 14-day trial, the matching Direct license or App Store Full Version purchase is required to apply effects.

Trial and purchase

Both editions offer a 14-day trial without a subscription or automatic charge. Their purchases are separate and use different systems.

Direct edition: €9.99 once

The Direct edition trial includes every Direct-edition feature. A one-time €9.99 purchase licenses one Mac.

Activate a Direct-edition license

Purchases are handled by Creem. Find your license key in your order, then open Advanced Settings → License, paste it into License code, and choose Activate. Connect to the internet for activation; you can then use ChillScreen offline.

If your key is not accepted

Copy the complete license key, not the order number, and check your internet connection. Each license is for one Mac and cannot be switched between computers. If you still need help, contact support.

Find your purchase

Choose Purchase & license… in ChillScreen and use your purchase email address. Check your spam folder for the sign-in email. For purchase or refund questions, contact support with your order number.

Mac App Store edition: one-time purchase

Its 14-day trial begins only when you press Start 14-Day Free Trial. After the trial, ChillScreen Full Version is a one-time in-app purchase with no subscription. The launch price is €2.99 through 22 November 2026, then €5.99. The Mac App Store shows the final local price before confirmation.

Open Advanced Settings → Purchase to see the trial or purchase state. Use Restore Purchase if the same Apple ID already bought Full Version. Website license codes cannot activate the App Store edition, and an App Store purchase cannot activate the Direct edition.

When the trial ends

Without an active Direct license or App Store Full Version purchase, ChillScreen restores your displays and stops applying effects. Your schedule, preferences, and learning history are kept in that edition. Activate or restore the matching purchase to continue.

Permissions and privacy

ChillScreen does not capture or analyze screen contents. Location, schedules, Learning, app exclusions, and display adjustments remain local. Direct-edition Ambient Light preferences, calibration, and local-agent credentials also remain local. Shortcuts and Siri call ChillScreen through Apple's App Intents system; ChillScreen adds no automation network service of its own. Direct-edition local agent control is opt-in and does not open a network listener. Read the complete Privacy page.

Troubleshooting

The screen does not change

Check that ChillScreen is On, your trial or license is active, the current Warmth or Dimming value is above 0%, and the selected mode contains the settings you intended. For one unexpectedly different monitor, also check its Displays adjustments.

Sunrise or sunset looks wrong

Enable optional Location access and check that macOS is using the correct time zone.

Learning controls do not appear

Confirm that the app is On, Automatic is selected, Learning is enabled, and the time is inside the evening learning window.

A Shortcut adjustment did not create a Learning record

Automation follows the same eligibility rules as mouse adjustments and waits 60 seconds after the last change. Confirm that ChillScreen remained On in Automatic mode, Learning stayed enabled, the time remained inside the evening window, and no pause or excluded app became active. Off, Pause, mode or schedule changes, sleep, and exclusions intentionally cancel the pending correction.

Ambient Light is unavailable

If you installed the Mac App Store edition, Ambient Light is intentionally not included; use the schedule, local sunlight, and Learning controls instead.

In the Direct edition, some Macs expose their sensor only while the built-in display is open and active. In Advanced Settings, confirm that at least one detected sensor is enabled and wait for the selected polling interval. Automatic continues normally without a reading.

If the last successful reading is more than ten minutes old, ChillScreen intentionally stops using it. Wait for a new sensor reading rather than calibrating from the stale value.

A remembered display appears twice

Disconnected entries are saved hardware profiles, but the same physical built-in screen should not normally appear as two different remembered displays. Use Copy Diagnostics and contact support instead of applying compensating adjustments to both entries.

Another color app and ChillScreen keep overriding each other

Confirm that Advanced Settings → Other → Cooperative LUT ownership is On. Diagnostics should show when ChillScreen is waiting for an external LUT to stabilize. Force reassertion is intended only as a legacy compatibility option and can cause a write-war.

Diagnostics and support

If something is not working, open Advanced Settings → Diagnostics. Diagnostics includes the active mode, current and target effect values, schedule phase, Learning state, Ambient Light freshness and contribution, temporary pauses and app exclusions, connected displays, per-display adjustments, LUT ownership mode and conflicts, license state, and other technical details.

The first line confirms that screen capture and content analysis are disabled. ChillScreen does not take screenshots or include screen contents in this report. Choose Copy Diagnostics, then review the copied text before sharing it. For a display problem, include which monitors were connected, which application was frontmost, and whether another color-management application was running.

Contact support

Email support@eensys.com. Tell us what happened and include your macOS version, app version, and any error message. For display problems, mention your connected monitors and include the copied diagnostics.

For purchase questions, include your order number. Please remove private details from screenshots and diagnostics, and do not send card details, passwords, or sign-in links.